Reference

datatogel Privacy Policy for Indonesian Accounts

Our Privacy Policy sets out how datatogel handles the details linked to your account, wallet records and device access.

Account dataWallet recordsDevice accessPolicy requests
datatogel datatogel Privacy Policy for Indonesian Accounts
REQUEST PATHS

Three Ways to Ask About Privacy

A clear contact route helps you ask what we hold, why we use it or how to correct an account detail.

Account data request Ask us to locate the account details connected with your phone verification.
Wallet record question For DANA, OVO, GoPay or QRIS records, send the payment reference shown in your…
Correction request Tell us which account detail needs correction and why.
HANDLING DETAILS

How We Apply Our Privacy Policy

Our privacy work follows the practical points you meet while using an account: sign-in, phone verification, wallet matching and device access.

Account records

We use account and phone details to recognise your access, confirm requested changes and respond to account questions. We do not ask you to place wallet passwords into a support message or payment reference field.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can produce references linked to your account. We use those references for matching and status checks, not as a substitute for wallet credentials.

Cookies and storage

Browser cookies and device storage can remember a session, language choice or security state. You can clear them through your browser settings, although clearing storage may require phone verification when you access the account again.

Device security

We may record device and sign-in signals to identify unusual access and protect account changes. On a shared phone or computer, sign out and clear saved browser data after reviewing your account.

Retention periods

We keep account, payment-reference and support-request records for as long as needed for the stated purpose, security checks and applicable legal duties. When a record is no longer needed, we remove or separate it.

Policy contact

Use the account support path to ask for access, correction or clarification. Include your verified phone detail and request type, but leave out wallet passwords, one-time codes and unrelated personal details.

Privacy Policy Questions About datatogel

These Privacy Policy answers address the account and payment-record questions we expect from Indonesian customers. They explain the practical steps for checking data, managing device access and asking for a correction. If your situation is not covered, use the account support path and refer to the relevant phone verification or payment reference.

The Privacy Policy covers account details, phone verification, sign-in activity, device signals, support messages, cookies and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account routes.

Phone verification helps us connect a privacy request with the correct account and reduce unauthorised changes. We may ask for an account step before discussing private records or updating your contact details.

We use transaction references and wallet status details for matching and checks. Do not send a DANA, OVO, GoPay or QRIS password, PIN or one-time code through an account support message.

Use the support path connected to your account and ask for an account data request. Include your verified phone detail and the records you want located; we may complete a security check first.

Yes. Send a correction request through the account support path, name the field that is wrong and explain the change. We compare it with your phone verification record before making an update.

Cookies and device storage may retain a session or security state on your mobile browser. Clear them in browser settings when needed, but expect another phone verification step on the next account access.

Access or eligibility depends on local law. The Privacy Policy applies to the account and services available where local law permits, so your location and permitted access may affect what you can use.